We Take Online Safety Seriously
We’re committed to ensuring the highest possible standard of safeguarding.
Our child protection policies and procedures have been developed alongside our current child protection officers and our site contains a number of built-in features which aim to provide a safe educational environment.
These include the following provisions:
- All tutors must hold a current and active enhanced criminal clearance certificate in order to join our tutor portfolio. Without this they cannot register or conduct Online Lessons.
- We do not allow any non work related contact between tutors and students outside the lessons.
- Online Lessons are not recorded any longer for the safety of our students.
- Feedback about our tutoring services is reflected on a monthly basis through contact via customer services and we encourage parents, schools and students to take advantage of this information when considering our services.
Policy
Introduction
Adnan Khan Tutoring is committed to ensuring the highest possible standard of safeguarding. The personal safety and wellbeing of each student and tutor using Adnan Khan Tutoring is paramount.
Our site was developed with the aim of ensuring that online Lessons take place in a safe environment. This is reflected in a number of key built-in features and defined a set of policies and procedures for the students, parents/responsible adults and tutors who use this service.
Legislative Framework/Related Policies :
These policies and procedures aim to ensure that all persons using the Adnan Khan Tutoring services can do so safely within child safeguarding standards and UK law. These policies should be read in conjunction with the Adnan Khan Tutoring Terms and Conditions and the procedures.
Aims
The aim of this policy is to safeguard all students and other persons using Adnan Khan Tutoring system whilst they are within an Online Lesson.
This policy document contains the responsibilities of all persons using Adnan Khan Tutoring, including tutors, students, parents (responsible adults) and teachers.
It is important that all persons using or working on behalf of Adnan Khan Tutoring are aware of this policy and have familiarised themselves with the detailed safeguarding procedures.
This policy should be read and understood before engaging in any activity arranged through Adnan Khan Tutoring and the responsibilities and procedures therein adhered to. Contravention of the policy document could lead to suspension and/or barring from the services.
General Information
Registration of Tutors :
- The Adnan Khan Tutoring system has been designed so that it will only accept sign up and registration of tutors who hold a current and active enhanced criminal check in order to join our tutor portfolio. Without this they cannot register or conduct Online Lessons.
- Adnan Khan Tutoring only accept tutors who self-certify that they have criminal record certificates and this information will be thoroughly checked by Adnan Khan Tutoring. The tutor’s e-mail address is the companies address and all communications to the tutors will go via this email address.
Adnan Khan Tutoring conducts a video interview & demonstration test lessons as well as assessments with all tutors as part of the selection process and will request photo identification documents (such as a passport or driving licence). Adnan Khan Tutoring will only transfer payment to tutors holding a verified personal bank account.
Adnan Khan Tutoring has a process of continual ratings via our online survey and rating system which takes place after every lesson. Adnan Khan Tutoring encourages students and parents to provide feedback about the tutors. This enables us a to improve our services and give prospective students and parents/responsible adults the best possible experience.
Privacy
The contents of all communications between tutors, parents and students will go via the website(live chat & audio) or Whats’App or through telephone communication.
Any tutor employed by Adnan Khan Tutoring will not be aware of the email address of the student or parent/responsible adult and will not be able to communicate with them directly. The tutor will not be able to initiate email contact with parents or students.
All personal details about the student and parents, including contact address and phone number, will remain private and confidential and will not be available to the tutor.
All data held by Adnan Khan Tutoring is in accordance with the Data Protection Act 1998.
Recording of sessions
We have decided not to record or store sessions on our platform as of January 2023 due to safety reasons.
Roles and Responsibilities of persons using Adnan Khan Tutoring
The Tutor
Any tutor employed by Adnan Khan Tutoring shall:
- Ensure that their environment does not display any inappropriate images or documentation capable of being viewed by the student or parent/responsible adult when conducting a session.
- Treat students fairly and without prejudice or discrimination; students who have a disability or come from a minority ethnic or cultural group can easily become victims of discrimination and prejudice which may be harmful to the student’s well-being.
- Always ensure language is appropriate and not offensive or discriminatory.
- Ensure any contact with the student is appropriate to their role as a tutor and confined to the relevant Online Lesson session.
- Not make any improper suggestions to a student.
- Not send unsolicited communications to the student or parent/responsible adult.
- Value and take students’ contributions seriously and ensure that students value and respect each other’s contributions.
- Report any dispute with a student or parent/responsible adult to Adnan Khan Tutoring, in accordance with the Safeguarding procedures document.
- Report any inappropriate behaviour or illegal activity identified within an Online Lesson session by the student or third party, in accordance with procedures set out in Safeguarding procedures.
- Ensure that if no parent/responsible adult is present during an Online Lesson session that the student is comfortable to continue the session; if not, they can terminate the session.
- Be aware that the sessions are not recorded and they are not available for review.
Students can register with the service but cannot start using the service until a sponsor/parent/guardian/carer over the age of 18 has formally registered and agreed to be the formal sponsor and to hold legal relationship with the site.
The student shall:
- Treat the tutor with respect and fairness, and not subject them to abusive behaviour or language.
- Value and respect the contributions of others students.
- Not make any improper suggestions to the tutor.
- Have no inappropriate communication with the tutor outside the Online Lesson session.
- Report any dispute with a tutor to a parent/responsible adult in accordance with Section 3 of Safeguarding procedures.
Parent/Responsible adult
The parent/responsible adult shall :
- Be responsible for selecting Adnan Khan Tutoring tutoring services and make any reasonable checks to ensure the tutor is suitable for the student
- Ensure the student is fully aware of the Adnan Khan Tutoring procedures with regards to signing on and accessing live lessons and homework
- Always be responsible for the welfare of the student during the session.
- Always be responsible for the physical environment of the pupil during the session ensuring it is safe and appropriate.
- If they consider it appropriate, be present or available during a tutor session so any concerns encountered by the student can be reported as soon as possible and ensure the student and tutor are behaving in an appropriate manner.
- Ensure that tutors will be treated with respect and fairness by the student and will not be subjected to abusive behaviour or language.
- Ensure that no improper suggestions are made by either the tutor or student.
- Ensure the student has no inappropriate communication with the tutor outside the Online Lesson session.
- Report any unsolicited communications between the tutor and student if appropriate.
- Report any dispute with a tutor to Adnan Khan Tutoring in accordance with procedures set out in this document.
- Report any inappropriate behaviour or illegal activity by a tutor in accordance with procedures set out in this document.
School and Teachers/school Representative (if session is within school hours and on school premises)
For the purpose of this policy document a ‘responsible adult’ includes teachers and school representatives.
The school and teachers or school representative shall:
- Be responsible for the welfare of the student during the session.
- Be responsible for the physical environment of the student during the session, ensuring that it is safe and appropriate.
- Be responsible for behaviour of the student during the session, ensuring that tutors will be treated with respect and fairness and will not be subjected to abusive behaviour or language.
- Ensure that no improper suggestions are made by either the tutor or student.
- Be present or available for the student during the session to address any issues.
- Report any dispute with a tutor to Adnan Khan Tutoring in accordance with procedures set out in this document.
- Report any inappropriate behaviour or illegal activity by a tutor within a session in accordance with procedures set out in this document.
If the Online Lesson session has been arranged by the school but takes place outside school hours and away from school premises, it is the responsibility of the school to make the appropriate parent/responsible adult aware of the Safeguarding Policy and that both parties agree their safeguarding responsibilities.
Director/Management of Adnan Khan Tutoring Services
The Director/Management of Adnan Khan Tutoring shall:
- Conduct a video interview with tutors and carry out a demonstration lesson as well as assessments before they are permitted to join the Adnan Khan Tutoring community.
- Ensure that any dispute between persons using the Adnan Khan Tutoring services is handled efficiently and fairly without discrimination in accordance with the procedures set out in this document.
- Deal with reports of possible illegal activity promptly, ensuring the safety and well being of the student and/or tutor in accordance with the procedures set out in this document.
- If any incident is reported to the police relating to a specific session, provide evidence for the police to use as evidence in any proceedings if appropriate.
- If appropriate, report to Adnan Khan Tutoring safeguarding officer or employ the services of an independent Child Protection consultant to review a report concerning the welfare of a student ensuring an appropriate course of action is taken.
- Regularly review the policy and procedures to ensure they are relevant and adequate to safeguard all persons using the Adnan Khan Tutoring services.
Compliance
All persons using the Adnan Khan Tutoring services have a responsibility to familiarise themselves with the Safeguarding Policy.
Any tutor reported for a breach of the Safeguarding Policy will be suspended from the site until the incident has been investigated by the appropriate authority. The reporter may be informed of the resolution if appropriate.
The final decision on action taken for minor breaches of the Safeguarding Policy will be the responsibility of Adnan Khan Tutoring.
Any person reported for illegal activity whilst using the Adnan Khan Tutoring services will be reported to police and will be barred from the service.
Any person reported for causing harm to a student or subjecting the student to sexual abuse will be reported to police and barred from the service.
Review
The Safeguarding Policy and procedures will be reviewed by Adnan Khan Tutoring on a regular basis to ensure it is adequate and relevant to safeguarding standards.
